Apple appreciates your feedback on its products. To comment on a specific product line, visit the Apple product feedback page and select the appropriate link. If you're having trouble synchronizing your iPhone with your computer, what operating system are you using? Basically, you choose a product or service, then fill out a form and submit it. As stated above, you can help improve Apple devices and services by sending feedback to Apple about any issues you're having.
You can also make a suggestion or report an error. If you're using an Apple computer (macOS), you can also use the Feedback Assistant application. Send your feedback through the Feedback Assistant app (macOS and iOS). You can do this if you're running the public beta version of macOS.
I would like to know who I should contact to clarify why my iPhone 12 in return has an “wrong” model identification, something that doesn't make sense. You can also find a list of the serial numbers associated with your Apple ID and learn how to use Find My iPhone for iPhone, iPad, iPod touch or Mac.