According to Apple, owners of iPhone, iPad, iPod, Mac or Apple TV products can obtain service and parts from Apple service providers for a minimum of 5 years starting from the last time Apple distributed the product for sale. This support can be extended up to seven years, depending on the availability of parts. Most Apple products are eligible for 90 days of free technical support. Online technical support for Apple products is available beyond the initial 90 days.
How long does it take for Apple to respond to a case? I bought an iPhone that had an activation lock and sent the case to Apple Support. Now I'm wondering how long it will take for them to reply to me. You can also find a list of serial numbers associated with your Apple ID and learn how to use Find My iPhone for iPhone, iPad, iPod touch or Mac.