Use our “Get a Quote” tool to review potential costs if you receive the service directly from Apple. The prices shown here are for screen repair only. If your iPhone needs another service, you'll pay additional costs. If your iPhone 12 or iPhone 12 Pro has any damage that prevents the repair from completing, such as a broken screen, you'll need to resolve that problem before service.
In some cases, additional repair may come at a cost. This worldwide Apple program does not extend the standard warranty coverage of the iPhone 12 or iPhone 12 Pro. If your iPhone 12 or iPhone 12 Pro doesn't make sound from the receiver when you make or receive calls, you may be eligible for the service. Apple has determined that a very small percentage of iPhone 12 and iPhone 12 Pro devices may experience sound problems due to a component that could fail in the receiving module.
The program covers affected iPhone 12 or iPhone 12 Pro devices for 3 years after the unit's first retail sale. Every iPhone comes with one-year hardware repair coverage through its limited warranty and up to 90 days of free technical support.